Due to a high volume of orders, we are currently shipping orders within 3 business days.

Shipping

Australia

  • Flat rate shipping of $12.90 for all deliveries within Australia, excluding bulky items. 
  • Free standard shipping for all orders over $250.00, excluding bulky items. 
  • Sydney pick up from Zetland is available by appointment only (use code PICKUP and e-mail to arrange).
  • Orders being sent to remote and regional areas may incur additional charges or may not be able to be delivered if appropriate shipping carriers are not available. We will contact you prior to despatching your order if additional charges are involved or if there is an issue with delivery.

New Zealand

  • Weight-based shipping starting from $15.00.
  • Orders being sent to remote and regional areas may incur additional charges or may not be able to be delivered if appropriate shipping carriers are not available. We will contact you prior to dispatching your order if additional charges are involved or if there is an issue with delivery.
  • We will not be responsible for any taxes, duties, tariffs or quarantine fees that may be assessed by your local customs office.

All other countries

  • Weight-based shipping starting from $19.90 depending on destination. Please contact us for a shipping quote if your country is not listed.
  • Orders being sent to remote and regional areas may incur additional charges or may not be able to be delivered if appropriate shipping carriers are not available. We will contact you prior to despatching your order if additional charges are involved or if there is an issue with delivery.
  • We will not be responsible for any taxes, duties, tariffs or quarantine fees that may be assessed by your local customs office.

 Insurance

  • We are not responsible for any delay, loss, theft or damage once items are despatched from our premises.
  • All parcels are automatically insured up to the value of $100. If the value of your order is over $100, we highly recommend that you purchase additional insurance to cover against loss or damage of your parcel up to the value of your order.
  • Please contact us for a quote prior to or as soon as you have placed your order. 

 

Please note that unless otherwise specified, all orders will be sent with ‘authority to leave’ and any order that includes a pre-order item will not ship until all items are available.

The Little Toy Store will not refund or resend orders which are delivered to the incorrect address, if an incorrect address has been provided at checkout.